Roubleshooting – Maytag Neptune Washer MAH-3 User Manual

Page 14

Fills with the

Wrong

Temperature

Water

• Plug cord into live electrical outlet.

• Check fuse or reset circuit breaker.

• Close door and press the Cycle Selector dial to start the washer. For your safety, the washer

will not tumble or spin unless the door is closed.

• Before the washer starts to fill, it will make a series of clicking noises to check the door lock

and do a quick drain.

• This may be a pause or soak period in the cycle.Wait briefly and it may start.

• Check screens on inlet hoses at the faucets for obstructions. Clean screens periodically.
• Turn both faucets on fully.

• Make sure temperature selection is correct.

• Make sure hoses are connected to correct faucets. Flush water lines.

• Check the water heater. It should be set to deliver a minimum 120° F (49° C) hot water at

the tap.Also check water heater capacity and recovery rate.

• Disconnect hoses and clean screens. Hose filter screens may be plugged.

• As the washer is filling, the water temperature may change as the automatic temperature

control feature checks incoming water temperature.This is normal.

• While the washer is filling, you may notice just hot and/or just cold water going through the

dispenser when cold or warm wash temperatures are selected. This is a normal function of

the automatic temperature control feature as the washer determines the temperature of the

water.

• Check fuse or reset circuit breaker.

• Close the door and press the Cycle Selector dial. For your safety, the washer will not

tumble or spin unless the door is closed.

• Press the Cycle Selector dial to stop the washer.

• The washer door will remain locked during the heating portion of the Sanitary Cycle

(select models).

• It may take a few moments for the door lock mechanism to disengage.
• Check fuse or reset circuit breaker.

• Straighten drain hoses. Eliminate kinked hoses. If there is a drain restriction, call for service.

• Close the door and press the Cycle Selector dial. For your safety, the washer will not

tumble or spin unless the door is closed.

• Use the High or Max Extract spin speed.

• Use high efficiency detergent to reduce over-sudsing.

• Load is too small. Very small loads (one or two items) may become unbalanced and not spin

out completely.

• Make sure door is firmly closed.

• Make sure hose connections are tight.

• Make sure end of drain hose is correctly inserted and secured to drain facility.

• Avoid overloading.

• Use high efficiency detergent to prevent over-sudsing.
• Use high efficiency detergent to prevent over-sudsing.

• Reduce detergent amount for soft water, small or lightly soiled loads.

ROUBLESHOOTING

Load is too wet

at end of cycle

The washer does

not drain and/or

spin

Won’t tumble

Door locked shut;

will not open

Stops

Leaks Water

For further assistance, call Maytag Customer Service toll-free at 1-800-688-9900 USA or 1-800-688-2002 Canada.

U.S. customers using TTY for deaf, hearing impaired or speech impaired, call 1-800-688-2080.

Excessive Suds

HECK THESE POINTS IF YOUR

AYTAG

EPTUNE

ASHER

...