beautypg.com

Express service plus (esp), u.s.a. only – Motorola H01UCC6DU3AN User Manual

Page 42

background image

General Information

41

Operating Instructions

Review your operation instructions to ensure proper radio use.

Problem(s) Not Solved

After performing suggested radio checks and reviewing your oper-
ating instructions, if your radio still exhibits a problem, review
your service agreement and call the applicable Motorola service
representative.

If you do not have a service agreement on your radio, contact your
nearest authorized Motorola service shop for guidance toward a
prompt and expedient evaluation and/or repair, or call
1-800-247-2346, extension 8615.

Express Service Plus (ESP), U.S.A. only

Express Service Plus (ESP) is an optional extended service coverage
plan. ESP provides for the repair of this product, at the Motorola
Factory Service Center listed in step 3, below, for a period of three
years (one year warranty plus two years of extended service) from
the date of shipment from the factory, or the date of delivery if
purchased from an authorized Motorola two-way radio dealer. If
ESP has been purchased, the serial number of this product has
been registered for coverage under Express Service Plus at the de-
pot listed in step 3, as follows.

To obtain service under Extended Service Plus:

1. Check to make sure the battery or battery charger of the unit is

not defective. (Batteries and chargers are excluded from this
service plan).

2. Include the following information:

Your name
Company name
Address
Telephone number
A brief description of the nature of the problem or failure (be
specific)