Express service plus (esp), u.s.a. only – Motorola H01UCC6DU3AN User Manual
Page 42
General Information
41
Operating Instructions
Review your operation instructions to ensure proper radio use.
Problem(s) Not Solved
After performing suggested radio checks and reviewing your oper-
ating instructions, if your radio still exhibits a problem, review
your service agreement and call the applicable Motorola service
representative.
If you do not have a service agreement on your radio, contact your
nearest authorized Motorola service shop for guidance toward a
prompt and expedient evaluation and/or repair, or call
1-800-247-2346, extension 8615.
Express Service Plus (ESP), U.S.A. only
Express Service Plus (ESP) is an optional extended service coverage
plan. ESP provides for the repair of this product, at the Motorola
Factory Service Center listed in step 3, below, for a period of three
years (one year warranty plus two years of extended service) from
the date of shipment from the factory, or the date of delivery if
purchased from an authorized Motorola two-way radio dealer. If
ESP has been purchased, the serial number of this product has
been registered for coverage under Express Service Plus at the de-
pot listed in step 3, as follows.
To obtain service under Extended Service Plus:
1. Check to make sure the battery or battery charger of the unit is
not defective. (Batteries and chargers are excluded from this
service plan).
2. Include the following information:
Your name
Company name
Address
Telephone number
A brief description of the nature of the problem or failure (be
specific)