Assistance or service – Maytag Epic z W10112937A User Manual
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Lint on load
■
Is the lint screen clogged?
Clean lint screen. Check for air movement.
Stains on load or drum
■
Was dryer fabric softener properly used?
Add dryer fabric softener sheets at the beginning of the cycle. Fabric softener sheets added
to a partially dried load can stain your garments.
Drum stains are caused by dyes in clothing (usually blue jeans). This will not transfer to
other clothing.
Loads are wrinkled
■
Was the load removed from dryer at the end of the cycle?
■
Was the dryer overloaded?
Dry smaller loads that can tumble freely.
Odors
■
Have you recently been painting, staining or varnishing in the area where your dryer is
located?
If so, ventilate the area. When the odors or fumes are gone from the area, rewash and dry
the clothing.
■
Is the dryer being used for the first time?
The new electric heating element may have an odor. The odor will be gone after the first
cycle.
ASSISTANCE OR SERVICE
Before calling for assistance or service, please check “Troubleshooting.” It may save you the
cost of a service call. If you still need help, follow the instructions below.
When calling, please know the purchase date and the complete model and serial number of
your appliance. This information will help us to better respond to your request.
If you need replacement parts
If you need to order replacement parts, we recommend that you use only factory specified
parts. Factory specified parts will fit right and work right because they are made with the same
precision used to build every new MAYTAG
®
appliance.
To locate factory specified parts in your area, call the following customer assistance telephone
number or your nearest designated service center.
In the U.S.A.
Call the Maytag Services, LLC Customer Assistance toll free: 1-800-688-9900.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Installation information.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Specialized customer assistance (Spanish speaking, hearing impaired, limited vision,
etc.).
■
Referrals to local dealers, repair parts distributors and service companies. Maytag
®
appliances designated service technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in the United States.
To locate the Maytag
®
appliances designated service company in your area, you can also
look in your telephone directory Yellow Pages.
For further assistance
If you need further assistance, you can write to Maytag
®
appliances with any questions or
concerns at:
Maytag Services, LLC
ATTN: CAIR
®
Center
P.O. Box 2370
Cleveland, TN 37320-2370
Please include a daytime phone number in your correspondence.
In Canada
Call the Whirlpool Canada LP Customer Interaction Centre toll free: 1-800-807-6777.
Our consultants provide assistance with:
■
Features and specifications on our full line of appliances.
■
Use and maintenance procedures.
■
Accessory and repair parts sales.
■
Referrals to local dealers, repair parts distributors, and service companies. Whirlpool
Canada LP designated service technicians are trained to fulfill the product warranty and
provide after-warranty service, anywhere in Canada.
For further assistance
If you need further assistance, you can write to Whirlpool Canada LP with any questions or
concerns at:
Customer Interaction Centre
Whirlpool Canada LP
1901 Minnesota Court
Mississauga, Ontario L5N 3A7
Please include a daytime phone number in your correspondence.