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Using advanced features – Mitel 5220 User Manual

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USING ADVANCED FEATURES

Account Codes

To use Forced Account Codes:

1. Lift the handset.
2. Dial the Account Code digits.
3. Press #.

To enter an Account Code during a call:

1. Press SUPERKEY.
2. Press the Yes softkey.
3. Dial the Account Code digits.
4. Press the Save softkey.
5. Do one of the following:

„

For a verified account code, press the Yes softkey.

„

For a non-verified account code, press the No softkey.

Call Park

To retrieve a call parked by the attendant:

1. Lift the handset.
2. Dial *23.
3. Dial the console ID and the Hold Slot number.

Call Pickup

To answer a call that is ringing at another station in your Pickup
Group:

1. Lift the handset.
2. Press the Pickup softkey.

To answer a call that is ringing at a station not in your Pickup Group:

1. Lift the handset.
2. Dial **6.
3. Dial the number of the ringing station.