Multi-Tech Systems MT9234ZBA-V User Manual
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Table of Contents
Multi-Tech Systems, Inc. MT9234ZBA-Series User Guide (S000387A)
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Table of Contents
CHAPTER 1 – INTRODUCTION ................................................................................................................................ 5
Features......................................................................................................................................................... 5
AT Commands Info ........................................................................................................................................ 5
Technical Specifications ................................................................................................................................ 6
CHAPTER 2 – INSTALLATION ................................................................................................................................. 8
Safety Warnings ............................................................................................................................................ 8
Step 1: Change the Internal Jumpers ............................................................................................................ 8
Step 2: Connect the Modem to Your PC ..................................................................................................... 10
Step 3: Install the Modem Driver ................................................................................................................. 11
Step 4: Configure the Modem for Your Country or Region – Global Product Only ..................................... 11
CHAPTER 3 – OPERATION ....................................................................................................................................... 13
About the Front Panel .................................................................................................................................. 13
Leased-Line Operation ................................................................................................................................ 13
Connecting to the Internet ........................................................................................................................... 14
CHAPTER 4–REMOTE CONFIGURATION ......................................................................................................... 15
Basic Procedure .......................................................................................................................................... 15
Setup ........................................................................................................................................................... 15
CHAPTER 5 – CALLBACK SECURITY ................................................................................................................. 16
Changing the Setup Password .................................................................................................................... 16
Turning Callback Security On and Off ......................................................................................................... 16
Setting Callback Security Message Parity ................................................................................................... 17
Assigning Callback Passwords and Phone Numbers ................................................................................. 17
Calling Procedures ...................................................................................................................................... 17
Callback Assignments Form ........................................................................................................................ 20
CHAPTER 6 – TROUBLESHOOTING ................................................................................................................... 21
None of the Indicators Light......................................................................................................................... 21
The Modem Does Not Respond to Commands .......................................................................................... 21
The Modem Cannot Connect When Dialing ................................................................................................ 22
The Modem Disconnects While Online ....................................................................................................... 23
Modem Cannot Connect When Answering ................................................................................................. 23
File Transfer Is Slower Than It Should Be ................................................................................................... 23
Data Is Being Lost ....................................................................................................................................... 24
There Are Garbage Characters on the Monitor ........................................................................................... 24
The Modem Doesn’t Work with Caller ID .................................................................................................... 24
Fax and Data Software Can’t Run at the Same Time ................................................................................. 24
APPENDIX A – UPGRADING THE MODEM’S FIRMWARE ....................................................................... 25
Upgrade Overview ....................................................................................................................................... 25
APPENDIX B – REGULATORY COMPLIANCE ................................................................................................ 27
FCC Part 15 Regulation .............................................................................................................................. 27
FCC Part 68 Telecom .................................................................................................................................. 27
Fax Branding Statement .............................................................................................................................. 28
Canadian Limitations Notice ........................................................................................................................ 28
Industry Canada .......................................................................................................................................... 28