Metrologic Instruments MS6720 User Manual

Page 32

ROUBLESHOOTING

UIDE

ONTINUED

)

Keyboard Wedge Only

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

Unit scans the
bar code but
there is no data

Configuration is not correct

Make sure the scanner is
configured for keyboard
wedge mode - Section F of the
ScanSelect Guide
[

MLPN

00-0 2186] or

MetroSet’s help files

Unit scans but
data is not
correct

Configuration is not correct

Make sure that the proper PC
type AT, PS2, XT is selected

verify correct country code
and data formatting are
selected

Adjust inter character delay

Unit is
transmitting
each character
twice

Configuration is not correct

Increase the inter scan code
delay setting

Adjust whether the F0 break is
transmitted. It may be
necessary to try this in both
settings.

Alpha characters
show as lower
case

Computer is in Caps Lock
mode

Enable Caps Lock detect
setting of the scanner to detect
whether PC is operating in
Caps Lock

Everything
works except for
a couple of
characters

These characters may not be
supported by that country’s
key look up table

Try operating the scanner in
Alt mode