Metrologic Instruments MS7100 User Manual

Page 27

Keyboard Wedge Only

SYMPTOM

The unit scans the bar code but there is no data

POSSIBLE CAUSE(S)

SOLUTION

Configuration is not correct

Make sure the scanner is configured for the
appropriate mode. Check internal jumper

SYMPTOM

The unit scans but the data is not correct

POSSIBLE CAUSE(S)

SOLUTION

Configuration is not correct

Make sure that the proper PC type AT, PS2
or XT is selected. Verify correct country code
and data formatting are selected. Adjust
intercharacter delay

SYMPTOM

The unit is transmitting each character

POSSIBLE CAUSE(S)

SOLUTION

Configuration is not correct

Increase the interscan code delay setting.
Adjust whether the F0 break is transmitted. It
may be necessary to try this in both settings.

SYMPTOM

Alpha characters show as lower case

POSSIBLE CAUSE(S)

SOLUTION

Computer is in Caps Lock mode

Enable Caps Lock detect setting of the
scanner to detect whether the PC is operating
in Caps Lock

SYMPTOM

Everything works except for a couple of characters

POSSIBLE CAUSE(S)

SOLUTION

These characters may not be supported

Try operating the scanner in Alt mode

by that country’s key look up table