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Troubleshooting guide – Metrologic Instruments MS7100 User Manual

Page 24

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Troubleshooting Guide

The following guide is for reference purposes only. Contact a Metrologic
representative at 1-800-ID-METRO or 1-800-436-3876 to preserve the
limited warranty terms on page 36.

All Interfaces

MS7100 Series Troubleshooting Guide

SYMPTOMS

POSSIBLE CAUSE(S)

SOLUTION

No LEDs, beep

No power is being supplied

Check transformer, outlet and power

or motor spin

to the scanner

strip. Make sure the cable is plugged
in to the scanner

No LEDs, beep

No power is being supplied

Some host system’s cannot supply

to the scanner from host

enough current to power Orbit. Use
the power supply included with the
scanner.

3 beeps on

Non-volatile RAM failure

Contact a Metrologic Rep, if the unit

power up

will not hold the programmed
configuration

Continuous razz

RAM or ROM failure

Contact a Metrologic Rep, if the unit

tone on power

will not function

up

Razz tone and

VLD failure

Contact a Metrologic Rep

red LED flash at
power up

Razz tone and

Scanner motor failure

Contact a Metrologic Rep

both LEDs flash
at power up

Unit scans,

Same symbol timeout set

Adjust same symbol timeout for a

Communicates

too short

longer time

and beeps twice