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Motorola MBP20 User Manual

Page 17

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TROUBLESHOOTING

17

• Battery pack in parent unit may be running low. Connect

the parent unit to the mains power with the supplied
power adaptor for recharging.

Cannot view the video image of baby from the

parent unit

• Video feed maybe turned off. Activate the video feed by

pressing

6

.

• The parent unit and the baby unit may be out of range

with each other. Reduce the distance between the units,
but not closer than 5 feet.

• Battery pack in parent unit may be drained. Connect the

parent unit to the mains power with the supplied power
adaptor for recharging.

Cannot hear sound or baby cry from the parent unit

• The volume level in the parent unit may be set too low,

increase the volume level of the parent unit. Refer to
section 3.3 for volume level settings.

• The parent unit and the baby unit may be out of range

with each other. Reduce the distance between the units,
but not closer than 5 feet.

The baby monitor system produces a high-pitched

noise

• The parent unit and the baby unit are too close to each

other. Make sure the parent unit and baby unit is at least
5 feet away from each other.

• The speaker volume of the parent unit maybe set too

high. Decrease the volume of the parent unit.

Battery pack in the parent unit is running low

quickly

• The volume level of the parent unit may be set too high

which consumes power. Decrease the volume level of
the parent unit. Refer to section 3.3 for volume level
settings.

Talk back feature is not working

• Make sure baby unit is powered on, and link between

parent unit and baby unit is normal.

• Check that the volume is loud enough at the baby unit,

refer to section 3.4.