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Call handling – Mitel 5215 User Manual

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Group Listen

With Group Listen you can carry on a conversation using the handset or
headset while allowing others nearby to listen to the person at the far end
over the handsfree speaker in your phone. While Group Listen is active, the
handsfree microphone in your phone is turned off.

To allow others in the room to listen to the far end of your call:

z

Press the Group Listen feature key.

To return to a private two-way call from Group Listen:

z

Press the Group Listen feature key.

To change a Group Listen call into a Handsfree call so that others in
the room can join the conversation:

1. Press SPEAKER.
2. Hang up the handset.

CALL HANDLING

Hold

To place a call on Hold:

z

Press Hold.

To retrieve a call from Hold:

1. Lift the handset.
2. Press the flashing line key.

To retrieve a call from Hold at another station:

z

Press the flashing line key.
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OR

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Dial **1 and the number of the station that placed the call on Hold.