Problem report form, Smartio c168h/pci – Moxa Technologies Moxa Smartio C168H User Manual
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Problem Report Form
Smartio C168H/PCI
Customer name:
Company:
Tel:
Fax:
Email:
Date:
1. Moxa Product: o C168H/PCI Serial Number:___________
2. Moxa Driver version: ________________
3. Moxa hardware settings: PCI Slot number ________________________
4. Operating System: o DOS
o Windows 95/98
o Windows NT 3.51 o Windows NT 4.0
o Others
5. PC Host:
Make _________ Model _________
6. CPU:
Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no.
1
2
3
4
IRQ no
9. Problem Description: Please describe the symptom as clear as possible
including the error message you see. We may have to follow your description
to reproduce the symptom.
o Board not found.
o Board found, but can't transfer data.
o Can transfer data, but lose data o Can transfer data but with garbled data.
o Others. Detailed error message description is recommended: