Microsoft MN-130 - Manual (Page 47)

Chapter 6: Troubleshooting 43
O Check to make sure that all computers on the network have the
proper printer driver installed.
You can install the printer driver by opening the Printers page in
the Control Panel. If Windows prompts you for a driver disk, use
the driver that came with your printer. For more information
about configuring your printer, see Windows Help.
My networked printer is visible on the network, but it does
not print.
O Try resetting the printer. See your printer documentation for
instructions.
O If you are troubleshooting a printer that is connected directly to
the network, try printing a test page by using the printer’s
diagnostic features. If the test page prints correctly, the problem
might be in the network or the printer networking settings.
O Check the program from which you are trying to print to ensure
that printing is enabled and the correct printer is selected.