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Troubleshooting guide – Memorex MMP8500 User Manual

Page 28

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TROUBLESHOOTING GUIDE

27

If you experience a problem with this unit, check the chart below before calling for service.

SYMPTOM

CAUSE

SOLUTION

Unit will not

Dead battery, or not

Replace battery and install

turn on.

installed properly.

properly.

LOCK switch is in the

Slide switch to the Unlock

Lock (down) position.

(up) position.

No sound.

Headphones are not

Insert headphones.

inserted.
Volume is set too

Raise the volume using the

low.

VOLUME + button.

The MP3 or WMA files Download uncorrupted
are corrupted.

files.

FM distorted.

Station not tuned.

Retune station and extend
headphone wire.

Download Failure.

Damaged USB cable.

Replace cable.

The computer is not

The MMP8500 must be Turn the MMP8500 on.

recognizing the

turned on.

MMP8500.

The USB cable is

Make sure USB cable is

not securely connected.

securely connected.

Driver is not installed

Install driver and/or see

or computer is not

pages 7 through 12 for

compatible.

compatibility.