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Mitel 5540 User Manual

5540 ip console, Console components

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MITEL

5540 IP Console

Release 1.0
M Mitel (design) is a registered trademark of Mitel Networks Corporation. © 2009, Mitel Networks Corporation. All other
products and services are the trademarks of their respective holders. All rights reserved.

QUICK REFERENCE GUIDE

Console Components

Keyboard

Softkeys (

\

F1> -

\

F0 >)

Softkeys have functions that change with the different stages of call

processing or feature usage. For example, when you call a busy

extension, one of the softkeys becomes an Override key for barging

into the user's call. The bottom half of the display shows the functions

currently available from the softkeys.

Dialpad Keys

Dialing keys: Use these keys to dial telephone numbers.
Ringer Volume Adjustment: Press the keys while the console is
ringing to raise (

) or lower (

) the ringer volume.

Contrast Adjustment: Press (

) to increase or (

) to decrease.

Brightness Adjustment: Press and hold

. Press (

)

to increase or (

) to decrease.

Cursor Control keys: Press the

to erase digits when

dialing telephone numbers or entering

key information.

The other cursor control keys, along with the

key, are

used for Customer Data Entry and Maintenance only.

Display

Call Identification

The top line of the display identifies the Source (SRC), or calling party;

the second line, the Destination (DST), or called party.
When you answer a call… For internal calls, the display shows the

name and number of the extension user and the system services and

restrictions (COS and COR) enabled for that extension. For external

calls, the display shows the name of the trunk and its COS and COR

assignments.

When you make a call… Along with the digits dialed, you see the

same information that accompanies an incoming call. For internal calls,

you also see the status of the extension (ringing or busy), and whether

the extension has Do Not Disturb (DND) activated or messages waiting

(MSW).

Softkey Labels

Display the features and call-handling functions accessible from the

through

keys on your keyboard.

Call Waiting Indicator - C/W

The C/W indicator appears on the display when you have calls waiting

to be answered. The number of calls waiting displays next to the

indicator.

Fixed Function Keys

Cordless Headset Operation

For cordless headset operation, refer to the detailed instructions in the

5540 IP Console User Guide.

Press...

To...

answer calls on a “first come, first serve” basis.

complete a call transfer.

clear misdialed numbers.

mute the console ringer, switch to Night Service or
perform other console functions.

access paging equipment (if available).

put a call on hold.

access additional Hold slots.

disallow room-to-room calls in a Hotel/Motel
system.

page extension users through their telephone
speakers.

see which trunk groups are busy.