Mercedes-Benz pmn - Manual (Page 251)

249
Controls in detail
Useful features
The Tele Aid system
(Telematic Alarm Identification on
Demand)
The Tele Aid system consists of three
types of response:
ț automatic and manual emergency
ț roadside assistance and
ț information
The Tele Aid system is operational provid-
ing that the vehicle’s battery is charged,
properly connected, not damaged and
cellular and GPS coverage is available.
The speaker volume of a Tele Aid call can
be adjusted when using the volume control
on the multifunction steering wheel. To
raise, press button
æ and to lower,
press button ç. The volume can also be
adjusted using the volume knob on your
audio system or COMAND* head unit.
̈ To activate, press the SOS button, the
Roadside Assistance button
• or
the Information button ¡, depend-
ing on the type of response required.
Shortly after the completion of your Tele
Aid acquaintance call, you will receive a
user ID and password. By visiting
www.mbusa.com and selecting “Tele Aid”
(USA only), you will have access to account
information, remote door unlock and
more.
System self-check
Initially, after switching on ignition, mal-
functions are detected and indicated (the
indicator lamps in the SOS button, the
Roadside Assistance button
• and the
Information button ¡ stay on longer
than ten seconds or do not come on). The
message
Tele Aid malfunction. Drive
to workshop appears in the multifunction
display.
i
The SOS button is located above the
interior rear view mirror.
The Roadside Assistance button •
and the Information button ¡ are
located below the center armrest
cover.
i
The Tele Aid system utilizes the cellular
network for communication and the
GPS (Global Positioning System) satel-
lites for vehicle location. If either of
these signals are unavailable, the
Tele Aid system may not function and if
this occurs, assistance must be sum-
moned by other means.