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Troubleshooting chart – Minuteman UPS MCP 1000i User Manual

Page 16

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TROUBLESHOOTING CHART

Symtom

UPS not on

On Battery LED is
illuminated even though
there is normal AC
present

Fault LED is illuminated

UPS does not provide
expected backup time

Overload LED is
illuminated

Battery Low LED is
illuminated

Communication does
not work properly

Possible Cause

Power switch is in Off
position.
No incoming utility.

Input AC breaker is tripped.
No incoming utility.

UPS has detected an internal
fault.

The batteries may be weak or
at the end of useful service
life.
Charger failure.

Connected loads exceed UPS
rating.

Weak or bad batteries, or bad
battery connection.
Remaining battery power
supply is low.

Incorrect cabling.

What To Do

Press On button.
Check utility power.

Reset circuit breaker.
Check input power connection.

Turn UPS off, then on again. If Fault
LED remains on contact Minuteman
Technical Support.

Charge the batteries for 10 hours and
retest. If the backup time is still less
than expected, the batteries may need
to be replaced, even though the
Battery Low LED is not illuminated.

Remove excess load.

Check the battery connection and/or
replace the batteries. Connect
additional battery pack if available.

Refer to communication interface of
this manual.

14

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