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Peripheral – Motorola 660AV User Manual

Page 31

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Troubleshooting

Symptom Charts/Peripheral - 13

Peripheral

Cursor does not move

1 Check mouse connection.

2 Inspect inside of mouse for buildup of dirt or other

contaminants. Clean mouse if necessary.

3 If mouse was connected to keyboard, connect it to computer

ADB port instead. If mouse works, replace keyboard or ADB

cable.

4 If mouse does not work in any ADB port on computer, replace

mouse.

5 Replace logic board. Retain customer’s SIMMs.

Cursor moves, but

clicking mouse

button has no effect

1 Replace mouse.

2 Replace logic board. Retain customer’s SIMMs.