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Hard drive – Motorola 660AV User Manual

Page 28

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Troubleshooting

Symptom Charts/Hard Drive - 10

Hard Drive

Internal hard drive

will not operate;

drive doesn’t spin

1 Replace SCSI data cable.

2 Replace hard drive.

3 Replace power supply.

4 Replace logic board. Retain customer’s SIMMs.

Drive does not appear

on the desktop

1 Verify that there are no duplicate SCSI device addresses.

2 Clear parameter RAM. Hold down

during startup but before “Welcome To Macintosh”

appears.

3 Verify that drive is initialized. If it isn’t, use “HD SC Setup”

to initialize drive.

4 Replace SCSI data cable.

5 Replace hard drive.