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System (continued), System – Motorola 660AV User Manual

Page 22

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Troubleshooting

Symptom Charts/System

(Continued)

- 4

System

(Continued)

System shuts down

intermittently

1 Make sure air vents are clear. Thermal protection circuitry

may shut down system. After 30 to 40 minutes, system

should be OK.

2 Replace power cord.

3 Check battery. Refer to “Battery

4 Verification” in Additional Procedures.

5 Replace power supply.

6 Replace logic board. Retain customer’s SIMMs.

System

intermittently

crashes or locks up

1 Verify that system software is correct version.

2 Disconnect external SCSI devices.

3 Verify that application software is known-good.

4 Replace SIMMs.

5 Replace logic board. Retain customer’s SIMMs.

6 Replace power supply.