Common issues and questions – Magic Chef Vissani MCKC490S User Manual
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15
Common Issues and Questions
My keg of (insert favorite beer) doesn’t fit
Our keg cooler will accommodate kegs that are 16-1/8” or less in diameter, and 23-3/8”
or less in height.
Certain brands (such as Coors) use different
shapes or sizes, not allowing the keg to fit in our 
unit. There are also kegs that have a rubber seal 
around them, which increases the diameter 
beyond what the keg cooler can fit. 
 
 
If a customer is using a keg that has the
right dimensions, and the door still will 
not close with the keg in it, ask if they have the castors on or if it is just sitting on the 
floor. If the unit is set up without the castors, the door can be pushed up, not allowing the 
door to close fully. 
If the customer is using the correct keg type, and has the castors on, see if they can get
the door closed by moving the door up or down a little. It may just need to be shimmed.
 
 
 
* Hint – If a customer has already purchased a 
bulged Wall or Rubber Sided keg, they MAY be 
able to fit it by raising the keg inside the unit, so 
that the wider section is above the “step” in the 
bottom rear of the cooler. 
 
 
 
 
Raise widest part of keg 
higher than this “step”. 
