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B: t, Ppendix, Roubleshooting – GE 29438 User Manual

Page 28: Uide

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28

A

PPENDIX

B: T

ROUBLESHOOTING

G

UIDE

Problem

Solution

No dial tone when

• You must press a line button to get a dial tone.

you pick up handset

No dial tone when

• Make sure AC power is plugged in correctly.

you press a line button

• Check hook switch. Does it pop up when handset

is picked up?

• Make sure phone line cord is connected.

Can't hear other party

• Check handset or speaker volume.

Can’t be heard by

• Make sure handset cord is securely plugged

in.

other party

• Make sure phone cord is securely plugged in.
• Make sure MUTE indicator is off.

Will not dial.

• Make sure TONE/PULSE is set to correct position.

Phone doesn’t ring

• Check RINGER VOLUME.

• Make sure ringer is turned on.

• Make sure Do Not Disturb feature is off.

• Could have too many phones on one line. (See

FCC registration information regarding REN)

Low handset or

• Check the volume settings .

speaker volume

Line indicator lights but

• Is ringer off? Is Do Not Disturb feature active?

phone doesn’t ring.

Telephone continues to

• You must press the line number to answer a call.

ring after handset is
picked up.

LOW Battery Symbol appears • If flashing,—battery is low and needs to be

changed.

If not flashing — battery is dead or not installed.

Memory dialing

• Make sure you entered numbers correctly.

Busy Redial doesn’t

• Make sure that you have a pause inserted if

redial correctly

necessary