Before you call for service – GE 49-85179 User Manual
Page 46

Problem
Possible Causes
What To Do
Areas of discoloration
Food spillovers not cleaned
• See the Cleaning the glass cooktop section.
on the glass cooktop
before next use.
surface
Hot surface on a model with
• This is normal. The cooking zones may change color
a light colored glass cooktop.
when hot or cooling down. This is temporary and
will disappear as the glass cools to room temperature.
Plastic melted
Hot cooktop came into
• See the glass surface—Potential for permanent damage
to the glass cooktop
contact with plastic placed
Section in the Cleaning the glass surface section.
surface
on the hot cooktop.
Pitting (or indentation)
Hot sugar mixture spilled
• Call a qualified technician for replacement.
of the cooktop
on the cooktop.
Food does not bake
oven controls improperly set.
•
See the Using the oven section.
or roast properly
Rack position is incorrect.
•
See the Using the oven section.
Incorrect cookware or cookware • See the Using the oven section.
of improper size being used.
oven thermostat needs
•
See the adjust the oven thermostat—Do it yourself! section.
adjustment.
Clock not set correctly.
•
See the Using the clock and timer section.
(on some models)
Aluminum foil used improperly
•
See the Care and cleaning of the range section.
in the oven.
oven bottom not securely
•
See the Installation of the range section.
seated in position.
Food does not
oven controls improperly set.
•
On models with touch pads, make sure you touch
broil properly
the Broil Hi/Lo pad. On models with an OVEN TEMP
knob, make sure it is set at BROIL.
oven door not closed.
•
See the Using the oven section.
Improper rack position
•
See the Broiling guide.
being used.
Food being cooked in a hot pan.
•
For best results, use a pan designed for broiling.
Make sure it is cool.
Cookware not suited for broiling.
•
For best results, use a pan designed for broiling.
oven bottom not securely
•
See the Installation of the range section.
seated in position.
Control signals after
you forgot to enter a bake
•
Touch the Bake pad and desired temperature
entering cooking time or
temperature or cleaning time.
or the Self Clean pad and desired clean time.
start time
(on some models)
Before you call for service…
46
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Troubleshooting Tips