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Maintaining, Troubleshooting, Troubleshooting symptoms – Gateway HD2401 User Manual

Page 19: No power

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Use these conventions and the power can be reduced to the following levels:

To “wake” the monitor when it is in Standby/Active Off mode, move the mouse or press any
keyboard key. You can change the monitor’s power management settings using the Windows
Control Panel. For more information, see your computer’s User Guide.

Maintaining

To keep the monitor in optimal working order:

Do not block the ventilation holes.

Do not expose the monitor to rain or use near water.

Keep the monitor away from radiators or heat vents.

Keep the monitor out of direct sunlight.

To clean the monitor, use a soft cloth slightly moistened with water only. Wipe the cabinet,
screen, and controls.

Troubleshooting

If you have problems with the monitor, the information in this chapter may help you solve
them without needing to call Customer Care.

Make sure that the monitor has warmed up for about 30 minutes before making any
judgments about the picture quality.

Troubleshooting symptoms

No power

Make sure that the power cord is connected correctly to both the back of the monitor and
the wall outlet. For more information about connecting the power cord, see

“Connecting the

monitor” on page 2

.

VESA State

LED Indicator

Power Consumption

On

Blue

<150 W

Standby

Orange

<2 W

Off

Purple

<1 W

Caution

Do not use any type of abrasive pad or glass cleaner. You will permanently

scratch the screen.

Important

If the power LED is on, the monitor is receiving power.