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Repair service, Repair service , 19 – GE Monogram ZIDI240 User Manual

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Consumer Information

Double-Drawer Refrigerator

If you received
a damaged
appliance

The warranty does not cover damage
caused after delivery.

Immediately contact the dealer (or builder)
that sold you the double-drawer
refrigerator.

Remove
packaging

Before using, be sure all packing materials
and tape have been removed.

To assure no damage is done to the finish
of the product, the safest way to remove
the adhesive left from packaging tape on

new appliances is an application of
household liquid detergent. Apply with
a soft cloth and allow to soak. Wipe dry
and then apply an appliance polish to
thoroughly clean and protect the surface.

If you need
service

To obtain service, see the Consumer
Services page in the back of this manual.

We are proud of our service and want you
to be pleased. If for some reason you are
not happy with the service you receive,
here are steps to follow for further help.

For customers in the USA:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, write
all the details—including your phone
number—to:

Manager, Customer Relations
GE Appliances
Appliance Park
Louisville, KY 40225

For customers in Canada:

FIRST, contact the people who serviced your
appliance. Explain why you are not pleased.
In most cases, this will solve the problem.

NEXT, if you are still not pleased, write
all the details—including your phone
number to:

Manager, Consumer Relations
Mabe Canada Inc.
1 Factory Lane, Suite 310
Moncton, N.B. E1C 9M3

After
installation
is completed

• Promptly inspect your new Monogram

double-drawer refrigerator. If it has been
damaged, contact the Installer or Dealer
immediately.

• This double-drawer refrigerator must

be properly leveled to ensure correct
drawer alignment and drawer closure.
Contact the Installer if the unit is not level.

• The unit should be centered in the

opening. The front face of the drawer will
be flush with adjacent cabinetry. Contact
the installer if clearance is not correct.

• Test the drawer. Carefully open and close

the drawer. The drawer should not rub or
catch on adjacent cabinetry. Notify the
installer if the drawer makes contact with
cabinetry.

Please Contact the Installer or Dealer if
you experience any of these problems.

Your custom panel (ZIDI240 model only)
double-drawer refrigerator is shipped with
two toekicks, a stainless steel and a black
toekick. For shipping purposes, one of
the toekicks will be secured to the back or
on the inside of the unit, and the second will
be installed on the unit. Keep the unused
toekick and other unused or removed parts
for possible future use.

Save time
& money

Before you request service, check the
Problem Solver in the back of this manual.

It lists causes of minor operating problems
that you can correct yourself.

This manual is related to the following products: