Before you call for service – GE CGS980 User Manual
Page 52

Operating Instructions
Safety Instructions
Installation Instructions
Tr
oubleshooting T
ips
Consumer Support
Troubleshooting Tips
Before you call for service…
52
Problem
Possible Causes
What To Do
Gas/Control Lockout or
• If LOC appears in the display, the range control is
Control Lockout feature
locked. Turn this feature off to use the range. See the
is activated
Gas/Control Lockout section.
“Close Door” scrolls in
The display will always
• This is a normal reminder to close the door when
the display when BROIL
automatically remind you to
broiling.
is set
close the door.
Food does not broil
Oven controls improperly set.
• Make sure you touch the BROIL HI/LO pad.
properly in the upper oven
Oven door not closed.
• See the Using the upper oven section.
Improper shelf position
• See the Broiling Guide.
being used.
Food being cooked
• For best results, use a pan designed for broiling.
in a hot pan.
Make sure it is cool.
Cookware not suited
• For best results, use a pan designed for broiling.
for broiling.
Oven bottom not securely
• See the Installation of the range section.
seated in position.
Upper oven temperature
Oven thermostat
• See the Adjust the upper oven thermostat—Do it
too hot or too cold
needs adjustment.
yourself! section.
Clock and timer
Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
do not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or the circuit breaker
tripped.
Oven controls improperly set.
• See the Using the clock and timer section.
Upper oven light does
Light bulb is loose or defective.
• Tighten or replace the bulb.
not work
Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
Upper oven will not
The oven temperature is too
• Allow the range to cool to room temperature and
self-clean
high to set a self-clean operation.
reset the controls.
Oven controls improperly set.
• See the Using the self-cleaning upper oven section.
“Crackling” or
This is the sound of the
• This is normal.
“popping” sound
metal heating and cooling
during both the cooking and
cleaning functions.