Troubleshooting tips, Troubleshooting, Tips – GE CGS980 User Manual
Page 51: Before you call for service

Troubleshooting Tips
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Problem
Possible Causes
What To Do
Plug on range is not completely
• Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
Burner slits on the side of the
• Remove the burners and clean them. Check the
burner may be clogged.
electrode area for burned-on food or grease. See
the Care and cleaning of the range section.
Improper burner assembly.
• Make sure the burner parts are installed correctly.
See the Care and cleaning of the range section.
Burner flames very
Improper air to gas ratio.
• If range is connected to LP gas, contact the person
large or yellow
who installed your range or made the conversion.
Surface burners light
The oven gas shut-off valve
• To check the oven gas shut-off valve, remove the
but oven does not
may have accidentally been
drawer (see the Care and cleaning of the range section).
moved during cleaning or
Remove the rear access panel by unscrewing the
moving.
thumb screws in the upper left and right corners.
Look for the gas shut-off lever at the back of the range.
Control signals after
You forgot to enter a bake
• Touch the BAKE pad and desired temperature or
entering cooking time
temperature or cleaning time.
the SELF CLEAN pad and desired clean time.
or start time
Food does not bake or
Oven controls improperly set.
• See the Using the upper oven section.
roast properly in the
Shelf position is incorrect.
• See the Using the upper oven section.
upper oven
Incorrect cookware or cookware
• See the Using the upper oven section.
of improper size being used.
Oven thermostat needs
• See the Adjust the upper oven thermostat—Do it
adjustment.
yourself! section.
Clock not set correctly.
• See the Using the clock and timer section.
Aluminum foil used improperly
• See the Care and cleaning of the range section.
in the oven.
Oven bottom not securely
• See the Installation of the range section.
seated in position.
Burners do not light
Gas/Control Lockout feature
• Allow the range to cool down and touch and hold the
is activated.
GAS/CONTROL LOCKOUT pad (on some models) for
3 seconds until LOC disappears from the display.
Plug on range is not
• Make sure electrical plug is plugged into a live, properly
completely inserted in the
grounded outlet.
electrical outlet.
Gas supply not connected
• See the Installation Instructions that came with your
or turned on.
range.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or circuit breaker tripped.
Burner parts not replaced
• See the Care and cleaning of the range section.
correctly.
Top burners do not light or
do not burn evenly. (The
front right burner is
designed to have slightly
smaller flames between
the 6 and 9 o’clock
positions. This is normal.)
Lever is
shown closed.
PULL TO OPEN.
Thumb screws
51
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oubleshooting T
ips
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