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Troubleshooting guide – GE 25880 User Manual

Page 43

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43

Troubleshooting Guide

Telephone Solutions

No dial tone
• Check and repeat installation steps:
Ensure the base power cord is connected to a working outlet .
Ensure the telephone line cord is connected to the base and the wall jack.
• Connect another phone to the same jack; if there is still no dial tone, the

problem might be your wiring or local service.

• The cordless handset may be out of range of the base. Move closer to

the base.

• Ensure the battery is properly charged (16 hours).
• Ensure the battery pack installed correctly.
• Did the handset beep when you pressed the talk/end/call back button?

The battery may need to be charged.

• Place handset in charge cradle for at least 20 seconds.
Dial tone is OK, but can’t dial out

• Make sure the TONE/PULSE setting on the base is set to the type of

phone service you are subscribed to.

Handset/Base does not ring
• Make sure the handset ringer switch is turned on and the base ringer is

programmed to HI.

• The cordless handset may be out of range. Move closer to the base.
• You may have too many extension phones on your line. Try unplugging

some phones.

• Check for dial tone. If no dial tone is heard, see No dial tone above.
You experience static, noise, or fading in and out
• Change channels.
• The cordless handset may be out of range of the base. Move closer to the

base.