Grandstream Networks GXE502X - Manual (Page 28)

GXE502X User Manual 7/9/2008
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Version 03
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Name: Enter the name of the call queue here.
o Extension: Enter the extension of the call queue here. See the drop down box for a list
of current extensions.
o Priority: Lets you set the priority of the call queue from the drop down list.
o Queue Status Update Frequency: This determines how often callers will be updated
on the status of the queue via an uploaded update message.
o Other Announcements: This determines the frequency in which any other
announcements that the user has added will be played to callers in the queue.
o Maximum Caller Wait Time: This field lets you set the maximum amount of time that
callers will wait within the queue before being forwarded to voicemail.