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Auto-attendant configuration – Grandstream Networks GXE502X User Manual

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GXE502X User Manual 7/9/2008

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Version 03

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Members: List the phone extensions of the members of the ring group, separated by

semicolons.

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Round Robin of Serial Ring Starting Attempt: This allows the starting position of

the ring group to increment for the next call to the group, instead of starting at the
first member for all calls.

Enter a number to specify the number of ring group members to be included in
the round robin ring mode.
To disable the round-robin mode, enter “1”.
To round-robin among all ring group members, enter the total number of ring
group members listed.

Example: - Ring group members: 6001;6002;6003;6004
- Round Robin of Serial Ring Starting Attempt: 3
The ring group incoming calls will round robin between 6001, 6002 and 6003. But 6004
will always be the last one to receive calls.

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Email for Message Delivery

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: Enter the email address to deliver voicemail-to-email

messages for this ring group.

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Password to Retrieve Voicemail: Set a password to retrieve this voicemail/fax mail

box.

When finished, click the Submit button to save the changes or Cancel to discard.

Modify: Click the Modify button to the right of the row displayed to select the ring group to

be modified. This will load the hunt/ring group details page which allows users to modify all
of the group’s settings. When done, click the Submit button to save the changes or
Cancel to go back.

Delete: Click the Delete button on the far right of the row displayed to delete the ring

group. Users will be prompted for confirmation via a dialog box; click OK to confirm or
Cancel to go back.

6. Auto-Attendant Configuration


Incoming calls can be directed to the Auto-Attendant to provide immediate and professional
service to callers and automatically route calls to intended parties. It is also possible to
schedule different auto-attendants rules to be played based on the time, date and day of the
week. The Auto-Attendant menu displays all configured auto-attendant rules.

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Note: Multiple email addresses can be entered, separated by ; .