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Usb interface troubleshooting – Garmin 550 User Manual

Page 64

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58

zūmo 500/550 Owner’s Manual

A

PPENDIX

USB Interface Troubleshooting

Problem/Question

Solution/Answer

How do I know my

zūmo is in USB Mass

Storage Mode?

When your zūmo is in USB Mass Storage Mode, a picture of a

zūmo connected to a computer is shown. Also, you should see

a new removable disk drive listed in My Computer (Windows) or

a new volume (drive) on your desktop (Mac).

My computer never

senses that the zūmo is

connected.

1. Unplug the USB cable from your computer.
2. Turn the zūmo off.
3. Plug the USB cable into your computer and your zūmo.

The zūmo automatically turns on and goes into USB Mass

Storage Mode.

I cannot find any drives

named “Garmin” in my

list of drives.

If you have several network drives mapped on your computer,

Windows may have trouble assigning drive letters to your

Garmin or SD drives. Follow the steps on the next page

to

assign (map) your drive letters.

I get a message saying

“Unsafe Removal of

Device” when I unplug

the USB cable.

Windows: Double-click the

Unplug or Eject

icon in your

system tray. Select

USB Mass Storage Device

and click

Stop

.

Select the Garmin drive and click

OK

. You can unplug your

zūmo now.
Mac: Drag the volume icon to the

Trash

. The Trash icon

changes to an

Eject

icon. You can unplug your zūmo now.