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Troubleshooting guide, Problem/cause remedy, Brewing problems – Grindmaster TEA-300 User Manual

Page 10

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American Metal Ware

®

Tea Brewers

Page 9

TROUBLESHOOTING GUIDE

Problem/Cause

Remedy

Weak tea

• Not enough tea used
• Water not hot enough
• Water not hot enough

• Sprayhead clogged

• Tea steeping time too short

• Use 1 oz. (28 g) tea per 1 gallon (3.8 litre) finished product
• Wait for Water Hot light to illuminate
• Check sprayhead temperature, should be greater than

185° F (85°C)

• Remove sprayhead for cleaning. Follow cleaning procedures

for sanitizing

• Water ratio of bypass to spray over not set properly, ideal

setting is 70 to 90 oz. (1960 to 2520 g) of hot water for
3 gallons (11.4 litres)

Strong tea

• Too much tea used
• Tea steeping time too short

• Use 1 oz. (28 g) tea per gallon (3.8 litre) finished product
• Water ratio of bypass to spray over not set properly, ideal

setting is 70 to 90 oz. (1960 to 2520 g) of hot water for
3 gallons (11.4 litres)

Grounds in tea

• Paper filter collapsed during brewing
• Using filter packs

• Use proper filter
• Add screen kit to brew basket

Brew basket overflowed

• Volume of hot water set too high

Brew basket drain blocked
Brew basket drain blocked

• Water ratio of bypass to spray over not set properly, ideal

setting is 70 to 90 oz. (1960 to 2520 g) of hot water for
3 gallons (11.4 litres)

• Paper filter collapsed during brewing
• Add screen kit to brew basket

Unpleasant taste

• Tea dispenser or brew basket needs cleaning
Water tank has lime build-up
• Taste is coming from water supply

• Clean and sanitize
• De-lime water tank
• Install a water filtration system

Brew volume too large or too small

• Timer setting set too long or too short
• Water service not supplying adequate water

pressure or flow rate

• Adjust timer to desired value
• Water pressure measured at the unit’s water inlet valve

should be between 30 psi to 70 psi delivering a minimum of
1 gallon (3.8 litre) per minute

Brew volume erratic (small variations from
batch to batch are normal)

• Water supply pressure fluctuates

Fill valve faulty or clogged

• Plumb water supply so that water pressure is not significantly

affected by other appliances

• Check for power at fill valve when unit is calling for water. If

water flow is slow or valve not operating then repair valve

Sprayhead will not stop dripping water

Brew valve does not close completely

• Visually inspect valve. Clean lime from valve. Seat, cup, or

entire valve may need replacement

Water boiling in water tank

• Temperature in water tank too hot

• Reduce the water tank temperature. Adjustment knob is

located on the control board face

BREWING PROBLEMS

Only a qualified service technician should perform electrical and mechanical adjustments or

repairs. Always disconnect power before attempting any maintenance procedures.

!