GE 26998 User Manual
Page 28

28
T
ROUBLESHOOTING
G
UIDE
C
ORDLESS
P
HONE
S
OLUTIONS
Problem
Solution
No dial tone
•
Check installation:
—
Is the base power cord connected to a working outlet?
—
Is the telephone line cord connected to the base unit
and the wall jack?
•
Connect another phone to the same jack; the problem
might be your wiring or local service.
•
Is the handset out of range of the base?
•
Make sure the battery is properly charged (12 hours).
•
Is the battery pack installed correctly?
•
Did the handset beep when you pressed the TALK button?
Did the In use/Charge indicator come on? The battery may
need to be charged.
•
Place the handset in the base for at least 20 seconds.
Phone dials in pulse
•
Make sure the phone is in TONE mode.
with tone service
Phone won’t dial out
•
Make sure the phone is in PULSE mode.
with pulse service
Handset does not ring
•
Make sure the ringer switch on the handset is turned ON.
•
Move closer to the base. The handset may be out of range.
•
You may have too many extension phones on your line. Try
unplugging some phones.
•
Check for dial tone.
You experience static,•
Change channels.
noise, or fading in and out
•
Move closer to base (handset might be out of range).
•
Does the base need to be relocated? Make sure base is not
plugged into an outlet with another household appliance.
•
Charge battery.
Unit beeps
•
Place handset in base for 20 seconds; if it still beeps,
charge battery for 12 hours.
•
Clean charging contacts on handset and base with a soft
cloth, or an eraser.
•
See solutions for “No dial tone.”
•
Replace battery.
Memory Dialing
•
Did you program the memory location keys correctly?
doesn't work
•
Did you follow proper dialing sequence?