Troubleshooting tips, Before you call for service – GE 49-80038 User Manual
Page 22
22
Customer Service
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Before You Call For Service…
Troubleshooting Tips
Problem
Possible Causes
What To Do
Surface units not
The surface units are
• With the controls off, check to make sure the surface
functioning properly
not plugged in solidly.
unit is plugged completely into the receptacle.
The surface unit controls
• Check to see the correct control is set for the surface
improperly set.
unit you are using.
The drip pans are not set
• With the controls off, check to make sure the drip
securely in the cooktop.
pan is in the recess in the cooktop and that the
opening in the pan lines up with the receptacle.
The display goes
Power surge.
• Disconnect power at the fuse box or circuit breaker
blank or indicator
for at least 10 seconds. Turn power on and power
lights come on when
up your range. If the indicator lights are still on,
range is not in use
call for service.
Clock and timer do
Plug on range is not completely •
Make sure electrical plug is plugged into a live, properly
not work
inserted in the electrical outlet.
grounded outlet.
A fuse in your home
• Replace the fuse or reset the circuit breaker.
may be blown or the
circuit breaker tripped.
Oven controls improperly set.
• See the Using the clock and timer section.
Oven light does
Light bulb is loose or defective. •
Tighten or replace the bulb.
not work
Switch operating light
• Call for service.
is broken.
Oven will not work
Plug on range is not completely •
Make sure electrical plug is plugged into a live, properly
inserted in the electrical outlet.
grounded outlet.
A fuse in your home may be
• Replace the fuse or reset the circuit breaker.
blown or the circuit
breaker tripped.
Oven controls improperly set.
• See the Using the oven section.
Door left in the locked
• If necessary, allow the oven to cool then unlock
position.
the door.
Food does not bake
Oven controls improperly set.
• See the Using the oven section.
or roast properly
Shelf position is incorrect
• See the Using the oven section.
or the shelf is not level.
Incorrect cookware or
• See the Using the oven section.
cookware of improper
size being used.
Oven thermostat needs
• See the Adjust the oven thermostat—Do it yourself!
adjustment.
section.