Before you call for service – GE 49-80038 User Manual
Page 24
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Customer Service
Tr
oubleshooting T
ips
Care and Cleaning
Operating Instructions
Safety Instructions
Before You Call For Service…
Problem
Possible Causes
What To Do
CLEAN light flashes
Oven controls not
• Move the door latch handle to the right before
properly set.
setting the Oven Temperature knob to CLEAN.
Oven makes
This is the sound of the
• This is normal.
clicking noise
heating element turning
off and on during
cooking functions.
CLEAN light is on
The oven door was
• Turn the Oven Temperature knob to OFF. Allow
when you want to cook
accidentally locked.
the oven to cool. Then move the latch to the far left.
Never force the door latch handle.
“F— and a number
You have a function
• Turn the Oven Temperature knob to OFF. Put the oven
or letter” flash in
error code.
back into operation.
the display
If the function code repeats.
• Disconnect all power to the range for at least 30
seconds and then reconnect power. If the function
error code repeats, call for service.
The display goes blank
Power surge.
• Disconnect power at the fuse box or circuit breaker
or indicator lights come
for at least 10 seconds. Turn power on and power
on when range is not
up your range. If the indicator lights are still on,
in use
call for service.
The clock is in the
• See the Using the clock and timer section.
black-out mode.
Oven door will
Oven too hot.
• Turn the Oven Temperature knob to CLEAN. The
not lock
glowing oven cleaning light after the knob is turned
indicates the oven is too hot from previous use. To cool
the oven, open the door wide, and allow the oven to
cool. After the oven has cooled, close the door and slide
the latch handle all the way to the right.
“Burning” or “oily”
This is normal in a new
• To speed the process, set a self-clean cycle for a
odor emitting from
oven and will disappear
minimum of 3 hours. See the Using the self-cleaning
the vent
in time.
oven section.
Strong odor
An odor from the insulation
• This is temporary.
around the inside of the
oven is normal for the first
few times the oven is used.
Storage drawer
Rear drawer support is
• Reposition the drawer. See the Storage Drawer
is crooked
on top of the guide rail.
Removal instructions in the Care and cleaning of your
range section.
Storage drawer
Power cord may be
• Reposition the drawer and power cord. See the
won’t close
obstructing drawer
Storage Drawer Removal instructions in the Care and
in the lower back
cleaning of your range section.
of the range.
Rear drawer support is
Reposition the drawer. See the Storage Drawer
on top of the guide rail.
Removal instructions in the Care and cleaning of your
range section.
24
Troubleshooting Tips