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Before you call for service – GE Monogram JGBP29 User Manual

Page 46

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Operating Instructions

Safety Instructions

Installation Instructions

Tr

oubleshooting T

ips

Consumer Support

46

Before you call for service…

Problem

Possible Causes

What To Do

Excessive smoking

Excessive soil.

• Touch the CLEAR/OFF pad. Open the windows to rid

the room of smoke. Wait until the light on the SELF
CLEAN
pad goes off. Wipe up the excess soil and reset
the clean cycle.

Oven door will not open

Oven too hot.

• Allow the oven to cool below locking temperature.

after a clean cycle

Oven not clean after

Oven controls not properly set.

• See the Using the self-cleaning oven section.

a clean cycle

Oven was heavily soiled.

• Clean up heavy spillovers before starting the clean cycle.

Heavily soiled ovens may need to self-clean again or for
a longer period of time.

Oven door will not

Oven is too hot.

• Allow the oven to cool below locking temperature.

unlock (on models

Do not lock the door with the door latch except when

with a door latch)

using the self-clean feature.

“Door” appears in the

Self-cleaning cycle has been

• Move the latch handle all the way to the right.

display (on models

selected but the latch handle

with a door latch)

was not moved all the way
to the right.

Latch handle was moved to the

• Move the latch handle to the right only when setting

right but a program other than

the self-cleaning cycle.

self-cleaning was selected.

“F—and a number or

On models with a door latch,

• The latch may have been moved, even if only slightly,

letter” flash in the display

if a function error code appears

from the locked position. Make sure the latch is moved

during the self-cleaning cycle,

to the right as far as it will go.

check the oven door latch.

You have a function error code.

• Touch the CLEAR/OFF pad. Allow the oven to cool for

one hour. Put the oven back into operation.

If the function code repeats.

• Disconnect all power to the range for 5 minutes

and then reconnect power. If the function error
code repeats, call for service.

Display goes blank

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit
breaker tripped.

The clock is turned off so that it

See the Using the clock and timer section.

does not show in the display.

Display flashes

Power failure.

• Reset the clock.

Unable to get the

Oven control pads were

• The BAKE and BROIL HI/LO pads must be touched at

display to show “SF”

not touched properly.

the same time and held for 3 seconds.

Troubleshooting Tips

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