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Troubleshooting tips, Before you call for service – GE Monogram JGBP29 User Manual

Page 44

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Operating Instructions

Safety Instructions

Installation Instructions

Tr

oubleshooting T

ips

Consumer Support

Before you call for service…

Troubleshooting Tips
Save time and money! Review the charts on the following
pages first and you may not need to call for service.

Problem

Possible Causes

What To Do

Top burners do not light

Plug on range is not completely

• Make sure electrical plug is plugged into a live, properly

or do not burn evenly

inserted in the electrical outlet.

grounded outlet.

Burner hole or slits on the side

• Remove the burners (on models with standard twin

of the burner may be clogged.

burners) or burner heads and caps (on models with
sealed burners) and clean them with a sewing needle
or twist-tie. Make sure you do not enlarge the holes.
On sealed burner models, check and clean the electrode
area for burned-on food or grease.

Improper burner assembly.

• Make sure the burner parts are installed correctly.

See the Care and cleaning of the range section.

Burner flames very

Improper air to gas ratio.

• If range is connected to LP gas, contact the person

large or yellow

who installed your range or made the conversion.

Surface burners light

The oven gas shut-off valve

• To check the oven gas shut-off valve on sealed burner

but oven does not

may have accidentally been

models, remove the storage drawer or kick panel (see

moved during cleaning or

the Care and cleaning of the range section) and look for

moving.

the gas shut-off lever at the back of the range.

• To check the oven gas shut-off valve on standard twin

burner models, raise the cooktop and look for the gas
shut-off lever at the extreme right rear corner. Follow
the directions in box A or B that match your regulator
type.

Control signals after

You forgot to enter a bake

• Touch the BAKE pad and desired temperature or

entering cooking time

temperature or cleaning time.

the SELF CLEAN pad and desired clean time.

or start time

Clock and timer

Plug on range is not completely

• Make sure electrical plug is plugged into a live,

do not work

inserted in the electrical outlet.

properly grounded outlet.

A fuse in your home may be

• Replace the fuse or reset the circuit breaker.

blown or the circuit breaker
tripped.

Oven controls improperly set.

• See the Using the clock and timer section.

Lever is
shown closed.
PULL TO OPEN.

Sealed burner models

Lever is shown closed.
PULL TO OPEN.

Standard twin burner models

Lever is shown closed.
PULL TO OPEN.

Standard twin burner models

A

B

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