GarrettCom 4K-Series - Manual (Page 40)

Magnum 4K8 Switches Installation and User Guide (10/04)
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GarrettCom will carefully test and evaluate all returned products, will repair products
that are under warranty at no charge, and will return the warranty-repaired units to
the sender with shipping charges prepaid (see Warranty Information, Appendix A,
for complete details). However, if the problem or condition causing the return
cannot be duplicated by GarrettCom, the unit will be returned as:
No Problem Found.
GarrettCom reserves the right to charge for the testing of non-defective
units under warranty. Testing and repair of product that is not under warranty will
result in a customer (user) charge.
6.4 Shipping and Packaging Information
Should you need to ship the unit back to GarrettCom, please follow these
instructions:
1. Package the unit carefully. It is recommended that you use the original
container if available. Units should be wrapped in a "bubble-wrap" plastic
sheet or bag for shipping protection. ( You may retain all connectors and this
Installation Guide.)
CAUTION : Do not pack the unit in Styrofoam "popcorn" type packing
material. This material may cause electro-static shock damage to the unit.
2. Clearly mark the Return Material Authorization (RMA) number on the
outside of the shipping container.
3. GarrettCom is not responsible for your return shipping charges.
4. Ship the package to:
GarrettCom, Inc.
47823 Westinghouse Drive
Fremont, CA 94539
Attn.: Customer Service
APPENDIX A: WARRANTY INFORMATION
GarrettCom, Inc. warrants its products to be free from defects in materials
and workmanship for a period of three (3) years from the date of shipment by
GarrettCom.
During this warranty period, GarrettCom will repair or, at its option,
replace components in the products that prove to be defective at no charge other
than shipping and handling, provided that the product is returned pre-paid to
GarrettCom.
This warranty will not be effective if, in the opinion of GarrettCom, the
product has been damaged by misuse, misapplication, or as a result of service or
modification other than by GarrettCom.
GarrettCom reserves the right to make a charge for handling and
inspecting any product returned for warranty repair which turns out not to be
faulty.
Please complete the warranty card as this acts as a product registration,
and mail it to GarrettCom within two weeks of your purchase.