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Before you call, Problem cause correction – FRIGIDAIRE 242063600 User Manual

Page 18

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18

BEFOrE yOU CALL

Visit our web site at

www.frigidaire.com.

1-800-944-9044 (United States)

1-800-265-8352 (Canada)

PROBLEM

CAUSE

COrrECTION

AUTOMATIC ICE MAKEr
Ice maker is not mak-

ing any ice.

Ice maker wire signal arm is in

the “up” or OFF position.

Ice maker power switch is Off.

Ice maker has small cube

caught in mechanism.

Saddle valve on cold water

pipe is clogged or restricted by

foreign material.

Move wire signal arm to the “down” or

ON position. (side

mounted)

Turn power switch to On (“

I”) position. (rear mounted)

Remove small cube from ice maker. The ice and water

filter cartridge may be clogged. Replace filter cartridge.

Turn off household water line valve. Remove valve. En-

sure that valve is not a self-piercing saddle valve. Clean

valve. Replace valve if necessary.

Ice maker is not mak-

ing enough ice.

Ice maker is producing less ice

than you expect.

Check to see if water dispenser

is dispensing slower than normal.

Side mounted ice maker should produce 4 to 4.5 pounds

(approximately 4 quarts) of ice every 24 hours. A rear

mounted ice maker should produce 3 to 4 pounds (ap-

proximately 3½ quarts) of ice every 24 hours. Quick Ice

option should produce up to 50% more ice every 24 hours.

If it is, replace the ice and water filter cartridge.

Ice maker will not stop

making ice.

Ice maker wire signal arm is

being held down by some item

in the freezer.

Move item and release wire signal arm. Remove any ice

cubes that are frozen together over the wire signal arm.

Ice cubes are freezing

together.

Ice cubes are not being used

frequently enough.

Ice cubes are hollow (partially

frozen cubes with water inside).

Freezer control is set too warm.

Remove ice container and discard ice from container. Ice

maker will produce fresh supply.

The ice and water filter cartridge may be clogged. Replace

filter cartridge.

Set freezer control to colder setting. Allow 24 hours for

temperature to stabilize.

ICE DISPENSEr
Dispenser will not dis-

pense ice.

Ice storage container is empty.

Freezer temperature is set too

warm.

Household water line valve is

not open.

Ice dispensing arm has been held

in for more than 4-5 minutes.

When the first supply of ice is dropped into the container,

the dispenser should operate.

Turn freezer control to a higher setting so that ice cubes

will be made. When first supply of ice is made, dispenser

should operate.

Open household water line valve. Allow sufficient time

for the ice to be made. When ice is made, the dispenser

should operate.

Motor is overloaded. Motor over load protector will reset in

approximately 3 minutes. Ice can then be dispensed.

Ice dispenser is

jammed.

Ice has melted and frozen

around auger due to infrequent

use, temperature fluctuations,

and/or power outages.

Ice cubes are jammed between

ice maker and back of ice

container.

Remove ice container, thaw, and empty the contents.

Clean container, wipe dry, and replace in proper position.

When new ice is made, dispenser should operate.

Remove ice cubes that are jamming the dispenser.

OPENING/CLOSING OF DOOrS/DrAWErS
Door(s) will not close.

Door was closed too hard, caus-

ing other door to open slightly.

Refrigerator is not level. It

rocks on the floor when moved

slightly.

Refrigerator is touching a wall

or cabinet.

Close both doors gently.

Ensure floor is level and solid, and can adequately support

the refrigerator. Contact a carpenter to correct a sagging

or sloping floor.

Ensure floor is level and solid, and can adequately support

the refrigerator. Contact a carpenter to correct a sagging

or sloping floor.

Drawers are difficult to

move.

Food is touching shelf on top of

drawer.

Track that drawers slide on is

dirty.

Remove top layer of items in drawer.

Ensure drawer is properly installed on track.

Clean drawer, rollers, and track. See

Care & Cleaning.