Problems and solutions guide – Fisher-Price DORA THE EXPLORER H7332 User Manual
Page 23

H7332pr-0920
Vehicle runs in low speed, but
High Speed lock-out not disconnected
The vehicle was pre-set to run only in low speed. To allow
does not run in high speed
the vehicle to run in low and high speed, you must disconnect
the High Speed Lock-Out.
Follow the instructions on page 19
(Please Note: The vehicle is
to remove the High Speed Lock-Out screw.
designed to operate in low
speed only when in reverse
.)
When the foot pedal is pressed
Operation of vehicle in low speed
It is possible that only one rear wheel may spin when both
only one rear wheel spins
rear wheels are raised off the ground and the vehicle is in
low speed. This does necessarily indicate a problem. Check
for proper operation of the drive system by raising the rear
wheels off the ground and pressing the foot pedal. If only one
rear wheel spins, carefully press your hand on the spinning
wheel to slow it down. The other rear wheel should begin to
spin. If the other rear wheel does not begin to spin, there
may be a problem with the vehicle. Contact your local
Power Wheels
®
authorized service center for diagnosis
and repair.
Sometimes the vehicle doesn’t
Loose wire or connector
Check all wires around the motors and all connectors to
run, but other times it does
make sure they are tight.
Motor or electrical switch damage
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
When the foot pedal is pressed,
Loose wire or connector
Check all wires around the motors and all connectors
the vehicle won’t run without
to make sure they are tight.
a push
“Dead Spot” on motor
Contact your local Power Wheels
®
authorized service
center for diagnosis and repair.
Battery’s thermal fuse constantly
Damaged battery
Contact your local Power Wheels
®
authorized service
"trips", but the vehicle is not
center for diagnosis and repair.
overloaded nor the driving
conditions too severe
Child is switching between
Teach your child to stop the vehicle before switching
FORWARD and REVERSE
direction.
without stopping
Loud clacking or grinding
Broken gears
Contact your local Power Wheels
®
authorized service
noise from a motor-gearbox
center for diagnosis and repair.
Charger gets warm during use
It is normal for some chargers to get
No action required.
warm during use and is not reason
for concern. Some chargers do not
If your charger does not get warm during
get warm during use.
use, it does not mean that it is not working properly.
Battery makes a sizzling or
It is normal for some batteries to
No action required.
gurgling noise when charging
make noise and swell slightly while
charging and is not reason for concern.
If your battery does not make noise or swell slightly
during charging, it does not mean that it is
not accepting the charge.
PROBLEM
POSSIBLE CAUSE
SOLUTION
23
PROBLEMS AND SOLUTIONS GUIDE
N
H7332pr-0920
If, after reviewing the Problems and Solutions Guide, the vehicle still fails to operate, please contact your nearest authorized service center.