Before you call – FRIGIDAIRE 297281400 User Manual
Page 13
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Problem
Cause
Correction
SOUND AND NOISE (cont.)
Popping or cracking
sound when compressor
comes on.
• Metal parts undergo ex-
pansion and contraction,
as in hot water pipes.
• This is normal. Sound will level off or disap-
pear as freezer continues to run.
Bubbling or gurgling
sound, like water boil-
ing.
• Refrigerant (used to
cool freezer) is circu-
lating throughout the
system.
• This is normal.
Vibrating or rattling
noise.
• Freezer is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or weak.
Freezer rocks on floor
when it is moved slightly.
• Freezer is touching the
wall.
• Level the unit. Refer to “”Leveling”” in the
Installation Section.
• Ensure floor can adequately support freezer.
Level the freezer by putting wood or metal
shims under part of the freezer.
• Relevel the freezer or move freezer slightly.
Refer to “Leveling” in the Installation Section.
WATER/MOISTURE/FROST INSIDE FREEZER
Moisture collects on
inside of freezer walls.
• Weather is hot and
humid.
• Door may not be seat-
ing properly.
• Door is opened too
often or too long.
• The rate of frost buildup and internal sweat-
ing increases. This is normal.
• See “DOOR PROBLEMS”.
• Open door less often.
WATER/MOISTURE/FROST OUTSIDE FREEZER
Moisture collects on
outside of freezer.
• Door may not be seat-
ing properly, causing
cold air from inside
freezer to meet warm
air from outside.
• See “DOOR PROBLEMS”.
ODOR IN FREEZER
Odors in freezer.
• Interior needs to be
clean.
• Foods with strong
odors are in the
freezer.
• Clean interior with sponge, warm water, and
baking soda.
• Cover the food tightly.
DOOR PROBLEMS
Door will not close
• Freezer is not level. It
rocks on the floor when
it is moved slightly.
• Floor is uneven or
weak. Freezer rocks on
floor when it is moved
slightly.
• This condition can force the cabinet out of
square and misalign the door. Refer to “Lev-
eling” in the Installation Section.
• Level the floor by using wood or metal shims
under the freezer or brace floor supporting
the freezer.
LIGHT BULB IS NOT ON
Light bulb is not on.
• Light bulb is burned
out.
• No electric current is
reaching the freezer.
• Follow directions under “Interior Light” in the
Freezer Features Section.
• See “FREEZER DOES NOT RUN” Section.
BEFORE YOU CALL