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Problems and solutions guide – Fisher-Price JEEP LIL WRANGLER 4X4 BARBIE T1961 User Manual

Page 17

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17

T1961pr-0920

PROBLEM

POSSIBLE CAUSE

SOLUTION

IMPORTANT! If you experience a problem with your vehicle, first check the Problems and Solutions Guide below. If you still
experience a problem, please contact Power Wheels

®

Consumer Relations, toll-free at

1-800-348-0751 between 9 AM and 7 PM

(EST) Monday through Friday and 11 AM - 5 PM (EST) Saturday. Or, contact your local Power Wheels

®

authorized service center.

For the location nearest you, please visit us on-line at

www.powerwheels.com, or call 1-800-348-0751.

PROBLEMS AND SOLUTIONS GUIDE

Vehicle does not run

Undercharged battery

Charge the battery. A new battery should have been

charged for at least 18 hours before using the vehicle for

the

fi rst time. After fi rst-time use, recharge the battery for

at least 14 hours after each use. Never charge the battery

longer than 30 hours.

Check all connectors. Make sure the battery connector is

tightly plugged into the charger connector, and that the

charger is plugged into the wall.

Make sure power fl ow to the wall outlet is “ON”.

Charger is not working

There is no sure way to tell if your charger is working unless

you have a volt meter. If you suspect there is a problem with

your charger, contact your local Power Wheels

®

authorized

service center. They can test your charger for you.

Tripped thermal fuse

The built-in thermal fuse may "trip" and shut down operation of
the vehicle if the vehicle is overloaded or the driving conditions
too severe. Once a fuse has "tripped," remove your foot from
the pedal and wait approximately 25 seconds before operating
the vehicle again. To avoid repeated automatic shutdowns, do
not overload the vehicle by exceeding the 50 lb (23 kg)
maximum weight capacity or by towing anything behind the
vehicle. Do not drive up hills or run into fi xed objects, which
can cause the wheels to stop spinning while power is still
being supplied to the motors. If a thermal fuse continually trips,
contact your local Power Wheels

®

authorized service center.

Loose wire or loose connectors

Check all wires and connectors. Make sure the battery

connector is tightly plugged into the motor harness connector

and that there are no loose wires around the motors.

Dead battery

If your battery is old or if you have not followed Battery

Care instructions, your battery may be dead. If you are

unsure whether or not the battery is dead, you can have

it tested at your local Power Wheels

®

authorized

service

center.

Electrical switch damage

The electrical switches can become corroded due to
exposure to water or moisture, or can jam due to loose dirt,
sand or gravel. Contact your local Power Wheels

®

authorized

service center for diagnosis and repair.

Motor damage

Contact your local Power Wheels

®

authorized service center

for diagnosis and repair.

Vehicle was running but

Loose wire or loose connectors

Check all wires and connectors. Make sure the battery

suddenly stopped

connector is tightly plugged into the motor harness con-

nector, and that there are no loose wires around the motors.