Hoover FloorMAX Supreme - Manual (Page 9)

9
Service
To obtain approved HOOVER service
and genuine HOOVER parts, locate the
nearest
Hoover Factory Service Center
or Authorized Hoover Warranty
Service Dealer (Depot)
by:
• checking the Yellow Pages under
“Vacuum Cleaners - Household”
OR -
• checking the list of Factory Service
Centers provided with this cleaner
OR -
• calling 1-800-944-9200 for an auto-
mated referral of authorized service
outlet locations (U.S. only) OR -
• checking the Service section of
The Hoover Company on-line at
www.hoovercompany.com
Please do not send your cleaner to The
Hoover Company in North Canton for
service, this will only result in delay.
If further assistance is needed, contact
The Hoover Company Consumer
Response Center, North Canton, Ohio
44720 Phone: 1-330-499-9499.
In Canada, contact Hoover Canada,
Burlington, Ontario L7R 4A8,
Phone: 1-800-263-6376.
Always identify your cleaner by the
complete model number when request-
ing information or ordering parts. (The
model number appears on the rear
wheel cover.)
Servicing of double-
insulated appliances
This appliance is double insulated. In a
double-insulated appliance, two systems
of insulation are provided instead of
grounding. No grounding means is pro-
vided on a double-insulated appliance,
nor should a means for grounding be
added. Servicing a double-insulated
appliance requires extreme care and
knowledge of the system, and should be
done only by qualified service personnel.
Replacement parts must be identical to
those parts being replaced.
A double-
insulated appliance is marked with the
words “DOUBLE-INSULATION” or “DOU-
BLE INSULATED”. The symbol
may also be marked on the appliance.
Lubrication
The motor is equipped with two sleeve
bearings. These bearings contain suffi-
cient lubrication for the life of the motor.
The addition of lubricant could cause
damage.
Therefore, do not add lubri-
cant to either motor bearing.
3-2
Storage
Wrap cord around cord storage hook
located at the bottom of the tank hous-
ing, and then around the trigger.
Store your floor machine in a cleaning
closet or convenient place, ready for
use. Hang it on the wall or remove
brushes and store it with the handle in
the upright position. Never store it on the
brushes.
Problem: Floor machine won’t run
Problem: Floor machine won’t
dispense solution
Problem: Floor machine does not
glide easily
Possible cause
Possible solution
• Not firmly plugged in
•
Plug in firmly
• No voltage in wall plug
•
Check fuse or breaker
• Blown fuse/tripped breaker
•
Replace fuse/reset breaker
Possible cause
Possible solution
• Tank valve clogged.
•
Unscrew cap on bottom of tank
and rinse cap with water to clear
blockage.
Possible cause
Possible solution
• Brushes and pads not properly
attached.
• Attach brushes and pads properly.
• Accumulation of wax on felt
pads.
• Wash and dry pads thoroughly.
4. If you have a
problem
If a minor problem occurs it usually can
be solved quite easily when the cause is
found by using the check list below.