Godox MF12 Macro Flash 2-Light Kit - Manual (Page 20)

Warranty
Dear customers, as this warranty card is an important certificate to apply for our maintenance service,
please fill in the following form in coordination with the seller and safe-keep it. Thank you!
Model Product Code Number
Name Contact Number
Address
Name
Contact Number
Address
Date of Sale
Product
Information
Customer
Information
Seller
Information
Note:
Note: This form shall be sealed by the seller.
Applicable Products
The document applies to the products listed on the Product Maintenance lnformation (see below for further
information). Other products or accessories (e.g. promotional items, giveaways and additional accessories
attached, etc.) are not included in this warranty scope.
If maintenance service is needed, you can directly contact the product distributor or authorized service
institutions. You can also contact the Godox after-sale service call and we will offer you service. When applying
for maintenance service, you should provide valid warranty card. If you cannot provide valid warranty card, we
may offer you maintenance service once confirmed that the product or accessory is involved in the maintenance
scope, but that shall not be considered as our obligation.
The guarantee and service offered by this document are not applicable in the following cases: . The product or
accessory has expired its warranty period; . Breakage or damage caused by inappropriate usage, maintenance
or preservation, such as improper packing, improper usage, improper plugging in/out external equipment, falling
off or squeezing by external force, contacting or exposing to the improper temperature, solvent, acid, base,
flooding and damp environments, etc; . Breakage or damage caused by non-authorized institution or staff in
the process of installation, maintenance, alternation, addition and detachment; . The original identifying
information of product or accessory is modified, alternated, or removed; . No valid warranty card; .
Breakage or damage caused by using illegally authorized, nonstandard or non-public released software; .
Breakage or damage caused by force majeure or accident; . Breakage or damage that could not be attributed
to the product itself.
Once met these situations above, you should seek solutions from the related responsible
parties and Godox assumes no responsibility. The damage caused by parts, accessories and software that
beyond the warranty period or scope is not included in our maintenance scope. The normal discoloration,
abrasion and consumption are not the breakage within the maintenance scope.
How to Get the Maintenance Service
Inapplicable Cases
Warranty Period
The warranty period of products and accessories is implemented according to the relevant Product Maintenance
lnformation. The warranty period is calculated from the day(purchase date) when the product is bought for the
first time, And the purchase date is considered as the date registered on the warranty card when buying the
product.
Maintenance and Service Support Information
The warranty period and service types of products are implemented according to the following
Product Maintenance Information:
Godox After-sale Service Call
0755-29609320-8062
Product Type
Parts
Other Items
Name
Circuit Board
Battery
Electrical parts e.g.battery charger,
power cord, sync cable, etc.
Flash tube, modeling lamp, lamp body,
lamp cover, lockingdevice, package, etc.
Maintenance Period(month)
12
3
12
No
Warranty Service Type
Customer sends
the product to
designated site
Without warranty