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Troubleshooting guide – Dometic 500Plus Series User Manual

Page 12

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TROUBLESHOOTING GUIDE

13.Vacuum pump is running too

slow, overheating, blowing

fuses or circuit breaker.

14.Toilet will not flush.

(No vacuum.)

See problems 3 and 15
if necessary.

15.Blockage between toilet and

vacuum generator.

16.Pump emits odor.

a. Gear motor is worn or defective.

b. Plugged vent line or vent filter.

c. Blockage in discharge line.

d. Improper wire size.

e. Improper voltage.

f. Vacuum pump bellows clogged

with tissue.

a. There is a blockage in the system.

b. Pump will not run.

c. Duckbill valves in vacuum pump

are inverted due to blocked
discharge line or an attempt to

pump out against closed seacock.

a. Collapsed vacuum line.

b. Sharp bends or kinks in vacuum

hose.

c. Improper operation of toilet.

d. Foreign objects were flushed down

toilet.

a. Loose or defective hose

connection on pump.

b. Loose intake or discharge fittings

on pump.

c. Worn, torn or punctured pump

bellows (vacuum generator) or

diaphragm (vacuum holding tank).

a. Check motor and replace if

necessary.

b. Disassemble and clean out vent

line. Replace vent filter if
necessary.

c. Disassemble and clean discharge

line. Be certain that in-line valves
(duckbill valves) and seacock are

in proper position.

d. Wire size too small. Check

electrical diagram for proper wire

size for voltage of pump used.

e. Check input power for low voltage.
f. Remove and clean bellows

assembly. (When flushing toilet,

using more water may alleviate
this problem.)

a. Open flush ball and check the 1-

inch (25mm) orifice at the bottom

of the base for blockage and

dislodge it. Never use drain-
opening or other household

plumbing chemicals.

If blockage is not in base, it may
be found in these locations:

• outlet of vacuum tank

• inlet of vacuum generator
• diptube of vacuum generator

• inlet of vacuum pump

b. See problem 12.
c. Replace duckbill valves, making

sure they point in the correct

direction.

a. Inspect vacuum line for collapsed

condition and replace line if

needed.

b. Inspect vacuum hose for kinks or

bends. If less than 8.5-inches

(216mm) radius on any bend,

reposition hose to achieve
minimum 8.5-inch bend radius.

c. Make sure each person using

toilet knows correct procedure.

d. DO NOT flush any non-dissolving

items (i.e. sanitary napkins, facial

tissue, wet strength tissue, paper
towels, etc.) or excessive toilet

tissue down toilet. Rapid-dissolv-

ing SeaLand brand toilet tissue is
best.

a. Tighten connections or replace

hose and make new connections.

b. Tighten intake or discharge fittings

on pump. Replace nipples or
adapters if necessary.

c. Replace pump bellows or

diaphragm.

Problem

Possible Cause

Service Instructions

12

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