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Troubleshooting guide – Dometic 500Plus Series User Manual

Page 11

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11

TROUBLESHOOTING GUIDE

6. Lifting foot pedal does not

add water to the bowl.

7. Water leaking from water

valve.

8. Water leaking from rear of

toilet bowl.

9. Water is leaking from the

base/toilet connection.

10.Vacuum pump running too

often between flushes.

(See Vacuum Tester

Information on page 9.)

11.Vacuum pump will not

shut off.

12.Vacuum pump will not run.

a. Too much clearance between the

cam strap and water valve.

a. Water valve body cracked due to

freeze damage.

b. Water line connection is loose or not

seated properly.

c. Defective water valve.

d. Stripped threads.

a. Worn or defective vacuum breaker.

b. Loose vacuum breaker.

c. Cracked or defective toilet bowl.

a. Clamp ring may be loose.

b. Ball seals may be worn or defective.

a. Water leaks out of bowl between

flush ball and ball seal.

b. Vacuum line leak.

a. A vacuum leak exists.

b. Insufficient vacuum (pump creates

less than 10 inches Hg).

c. Faulty vacuum switch (pump creates

more than 10 inches Hg).

d. Improper wiring.

e. Bellows not pumping.

a. No electrical power.

b. Loose or broken electrical wiring.

c. Improper electrical connections.

d. Faulty vacuum switch.

e. Faulty motor.
f. Shut-down relay prevents pumping.

a. Adjust cam strap so clearance is

.06 inches (1.5mm) maximum.

a. Replace water valve.

b. Insure that threads are not cross-

threaded and tighten.

c. Replace water valve.

d. Replace water valve.

a. Remove white cap from vacuum

breaker. Flush toilet. If water leaks
during flush, vacuum breaker

needs to be replaced.

b. Secure vacuum breaker

connection.

c. Replace toilet bowl.

a. Remove plastic base cover (on

applicable models) and tighten the

clamp ring.

b. Replace ball seals.

a. Leave small amount of water in

bowl. If water is sucked from bowl,

see problems 1 and 2.

b. Tighten all connections at toilet,

vacuum generator or vacuum

holding tank (including hose

clamps and threaded spin nuts). If
leaks persists, contact SeaLand

Product Customer Service.

a. See problem 9b.

b. Isolate pump and use vacuum

gauge to check vacuum levels.
Could be a plugged discharge line

or worn duckbill valves.

c. Replace vacuum switch.

d. Refer to wiring diagram to check

for proper wiring.

e. Tighten set screw in eccentric to

motor shaft. Otherwise, check for
damage to bellows and motor

shaft. Replace if necessary.

a. Check input power, circuit breaker

and fuse.

b. Tighten or reconnect wires at

vacuum pump and tank, vacuum

generator, or vacuum holding tank.

c. Make certain wires at vacuum

switch are connected to the “B”

terminals.

d. To check vacuum switch, short

across “B” terminals with jumper

wire.

e. Replace motor.
f. Empty the holding tank.

Problem

Possible Cause

Service Instructions

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