Dish Network Solo ViP 411 - Manual (Page 14)

Chapter 1
4
About Your DISH Network Account
A
BOUT
Y
OUR
DISH N
ETWORK
A
CCOUNT
This section describes how to order your packages and provides information on how to
find information about your DISH Network account.
Ordering Your Programming Packages
Before you can enjoy your new receiver, order your programming packages. You can also
add programming using the Customer Support Application through DishHOME.
1
Press POWER on the front panel to turn on the receiver.
2
Press SYSTEM INFO on the front panel to display the receiver’s System Info screen on
the nearby TV screen.
3
Call 1-800-894-9131 and tell the Customer Service Center the system has been installed
and you would like to begin receiving services. A representative will explain the available
program packages. Give the representative information from the System Info screen, as
requested.
4
Your services will be turned on via the satellite signal. This process usually takes just a
few minutes.
5
Select Done.
Where to Find Information on Your Account
If you want to know about charges to your DISH Network account or if you would like to
make changes to your programming packages, be sure to have your account information
handy and choose one of the following:
• Go to our website at www.dishnetwork.com/myaccount.
• Press MENU on your remote control and then select Customer Support.
• Call DISH Network at 1-800-894-9131.
Note: Additional authorization may be required before high definition programming and/or
over-the-air digital broadcasts can be viewed; additional fees may apply.
Turn your TV on
and press POWER
on the receiver
Press SYSTEM INFO on the
receiver (make sure
you can see the System
Info screen)
Call 1-800-894-9131
and request
programming
Select
Done