Cisco XR 12000 Series - Manual (Page 137)

C H A P T E R
6-1
Cisco XR 12000 Series Router SIP and SPA Hardware Installation Guide
OL-17438-04
6
Troubleshooting the Installation
Revised: December 2012, OL-17438-04
This chapter describes how to troubleshoot the installation of SIPs and SPAs on the Cisco XR 12000
Series Router. This chapter contains the following sections:
• Troubleshooting the SIP, page 6-1
• Using debug Commands, page 6-1
• Packing a SIP for Shipment, page 6-2
• Packing a SPA for Shipment, page 6-3
Troubleshooting the SIP
If a SIP fails to operate or to power up upon installation:
• Make sure that the SIP is seated firmly in the line card chassis slot. One easy way to verify physical
installation is to see whether the front faceplate of the SIP is even with the fronts of the other PLIMs
installed in the card cage.
• Check whether the ejector levers are latched and that the captive screws are fastened properly. If you
are uncertain, unlatch the levers, loosen the screws, and attempt to reseat the SIP.
• Determine whether there are any active alarms by looking at the alarm LEDs on the route processor.
• Examine the power distribution units (PDUs) to see whether the chassis, as a whole, is receiving
power.
• Use the LED on the SIP to verify the correct installation and operation of the card. The STATUS
LED indicates whether the card is properly seated and operating correctly:
• Green—The card is properly installed and operating correctly.
• Amber—A problem exists on the SIP.
• Off (dark)—Verify that the card is installed correctly. Also verify that there is power to the card
by looking at the indicators on the power shelf (16-slot) or PDU (8-slot).
Using debug Commands
Along with the other debug commands supported on the Cisco XR 12000 Series Router, you can obtain
specific debug information for SPAs on the Cisco XR 12000 Series Router using the debug spa
privileged EXEC command.