Inovonics RDL8500 - Manual (Page 3)

5.29.13 05456G © Inovonics, 2013 - www.inovonics.com 3
2.6 Troubleshooting Connectivity to TapWatch.com
Note: If you will be using TapWatch 3, this can be skipped.
If the “Stat:” field does not read “Connected,” or if there is an exclamation
point in the “Prb:” field, you will need to troubleshoot the internet
connection. The following are some suggestions to resolve connectivity
issues.
• Check for loose/disconnected cabling
• Ensure power to Ethernet routers and/or switches
• Power cycle the router or switch
• Contact ISP representative to ensure internet service has not been
interrupted
If you are still unable to establish an internet connection, contact property
management or facility IT representative.
3 Information Supplied to the User
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense. A minimum distance of 33 feet (10 meters) is required between
this equipment and any residential unit to prevent harmful interference.This
equipment complies with Part 68 of the FCC rules and the requirements
adopted by the ACTA. On the back of this equipment is a label that
contains, among other information, a product identifier in the format
US:AAAEQ##TXXXX. If requested, this number must be provided to the
telephone company.
A plug and jack used to connect this equipment to the premises wiring and
telephone network must comply with the applicable FCC Part 68 rules and
requirements adopted by the ACTA. It is designed to be connected to a
compatible modular jack that is also compliant.
The REN is used to determine the number of devices which may be
connected to the telephone line. Excessive REN's on the telephone line
may result in the devices not ringing in response to an incoming call. In
most, but not all areas, the sum of the REN's should not exceed five (5.0).
To be certain of the number of devices that may be connected to the line,
as determine by the total REN's, contact the telephone company. For
products approved after July 23, 2002, the REN for this product is part of
the product identifier that has the format US:AAAEQ##TXXXX. The digits
represented by ## are the REN without a decimel point (e.g., 03 is a REN
of 0.3). For earlier products, the REN is separately shown on the label.
This equipment uses an RJ-11 jack to connect to the telephone network. If
another device, such as a telephone, fax or modem, is utilizing the
connected phone line, this equipment will not interrupt the device
previously in use.
If this terminal equipment, the RDL8500, causes harm to the telephone
network, the telephone company will notify you in advance that temporary
discontinuance of service may be required. But if advance notice isn't
practical, the telephone company will notify the customer as soon as
possible. Also, you will be advised of your right to file a complaint with the
FCC if you believe it is necessary.
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment.
If this happens, the telephone company will provide advance notice in order
for you to make the necessary modifications in order to maintain
uninterrupted service.
If trouble is experienced with this equipment, the RDL8500, please contact
the following for repair and/or warranty information.
Inovonics Wireless Corporation, 397 S. Taylor Avenue, Louisville, CO
80027, Phone 800.782.2709
If the trouble is causing harm to the telephone network, the telephone
company may request that you remove the equipment from the network
until the problem is resolved.
No repairs can be performed by the customer or user.
Connection to party line service is subject to state tariffs. Contact the state
public utility commission, public service commission or corporate
commission for information.
If your facility has specially wired alarm equipment connected to the
telephone line, ensure the installation of this RDL8500 does not disable
your alarm equipment. If you have questions about what will disable alarm
equipment, consult your telephone company or qualified installer.
While the RDL8500 has circuit protection built into it, like any equipment
requiring power, the use of a surge arrestor may help to protect against
electrical surges from lightning transients.
4 FCC Part 15 Compliance
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to part 15 of the FCC Rules. These limits
are designed to provide reasonable protection against harmful interference
when the equipment is operated in a commercial environment. This
equipment generates, uses, and can radiate radio frequency energy and, if
not installed and used in accordance with the instruction manual, may
cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference in
which case the user will be required to correct the interference at his own
expense.
5 US Patent Numbers
• 7,154,866
• 7,554,932
• 7,746,804
6 Specifications
Housing dimensions: 11.5” x 8.75” x 2.25” (292 mm x 222 mm x 57 mm)
Weight: 2 lbs 7oz (1105 g)
Power requirement: 15 VDC at 2A
Radio: Inovonics Wireless EchoStream
Operating frequency: 915-928 MHz (Australia), 921-928 MHz (New
Zealand), 902-928 MHz (USA)
Booting environment: 50° to 130°F, up to 90% relative humidity, non-
condensing
Operating environment: 32° to 130°F, up to 90% relative humidity, non-
condensing
7 Inovonics Submetering Products Warranty
Inovonics Wireless Corporation (“Inovonics”) warrants its Products
(“Product” or “Products”) to conform to its own specifications and to be free
of defects in materials and workmanship under normal use for a period of
fourteen (14) months from the date of manufacture. Within the warranty
period Inovonics Corporation will repair or replace, at its option, all or any
part of the warranted product. Inovonics will not be responsible for
dismantling and/or reinstallation charges. To exercise the warranty, the
User must be given a Return Material Authorization Number (“RMA”) by
Inovonics. Details of shipment will be arranged at that time.
This warranty does not apply in cases of improper installation, misuse,
damage due to lightning or water, failure to follow installation and operating
instructions, alteration, abuse, accident or tampering, and repair by anyone
other than Inovonics.
This warranty is exclusive and expressly in lieu of all other warranties,
obligations or liabilities, whether written, oral, express, or implied, including
any warranty of merchantability or fitness for a particular purpose.
Inovonics will not be liable to anyone for any consequential or incidental
damages for breach of this warranty or any other warranties.
This warranty will not be modified, varied or extended. Inovonics does not
authorize any person to act on its behalf to modify, vary or extend this
warranty. This warranty will apply to Inovonics Products only. All other
products, accessories or attachments used in conjunction with Inovonics
equipment, including batteries, will be covered solely by their own warranty,
if any. Inovonics will not be liable for any direct, incidental or consequential
damage or loss whatsoever caused by the malfunction of Product due to
products, accessories, or attachments of other manufacturers, including
batteries, used in conjunction with Inovonics Products.
This warranty does not warrant the replacement of batteries that are used
to power Inovonics Products.
Inovonics does not claim that the Product may not be compromised and/or
circumvented.
Caution: The User should follow all installation, operation, and
maintenance instructions. Changes in environmental conditions, electric, or
electronic disruptions and tampering, may cause the Product to not perform
as expected.