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Section 7: troubleshooting and maintenance, Common problems, Troubleshooting and maintenance – Autocue MSP08 Master Series Prompter User Manual

Page 26: Msp08 assembly and installation guide

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MSP08 Assembly and Installation Guide

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7:

Troubleshooting and
Maintenance

7.1: Common problems

The table below lists common problems that may occur during prompter operation.

Suggested things to look for are.

Problem

Check...

The power LED of the LCD flat-
panel display is not illuminated

if the power switch for the unit is in the ON
position

if the power cord is connected to a working
power outlet.

if the power cord is plugged in to the unit

There is no picture visible

if the power supply receives power and is
correctly connected to the display

if the signal cable is correctly connected to the
graphics board or to the video source and
display

if the device is it turned on and set to the
correct mode (VGA or video)

if the display supports the graphics mode of
the graphics board (see Technical
Specifications)

if the connectors have any bent pins

if the brightness and contrast settings in the
OSD menu are appropriate

if the screen saver settings of your system are
causing problems

The power LED is red

See previous item #2.

The image is blurred or unstable

if the signal cable is correctly connected

if the selected graphics mode is correct.

if the display supports the graphics mode of
the graphics board.

if the resolution of the unit is set to less than
1280 x 1024 at a refresh rate of 60 Hz.
(For resolutions lower than this the image is
expanded via interpolation which may cause
errors. As a result the image may look
blurred.)

Alternative suggested remedies:

Select "Auto adjust" from the Position menu.