Bose AM319137 - Manual (Page 9)

9
R EFERENCE
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Sound is coming from
only one earpiece Make sure you are using the correct mobile phone adapter and that it is securely
connected.
Incoming call ring
tone not heard
through headset Make sure your phone is set to pass the ring tone through to the headset. Check
your phone settings and make adjustments as needed.
Note: This feature may not be available on all phones.
Distorted bass Make sure that the earcup ports are not blocked in any way. If they are dirty,
gently wipe away any debris. Also check to see that the cushions are completely
snapped onto the earcups.
Microphone is not
picking-up sound Make sure you are using the correct mobile phone adapter and that it is securely
connected.
Make sure the microphone is not being blocked or covered.
Note: The microphone is located on the back of the Answer/End button (you may
notice the small opening for the microphone).
Phone not responding
when Answer/End
button is pressed Make sure you are using the correct mobile phone adapter and that it is securely
connected.
Note: Some phones may require you to press and hold the Answer/End button
for a few seconds to perform functions.
Phone unexpectedly
ends call Some phones will end a call if the headset is unplugged during a call.
Make sure that the headset plug is securely connected to the headphone/
headset jack.
Misshaped
cushions The cushions may appear deformed when removed from the case or the
packaging. However, after a few minutes the cushions should regain their natural
shape.
Problem What to do
01_ENG.fm Page 9 Tuesday, February 17, 2009 10:32 AM